fbpx

7. Highly Recommended – through word of mouth

We really appreciate all the recommendations we get from schools who have visited Robinwood and the number of schools who come for the first time as a result of recommendations from friends and colleagues.

We have included a selection of the comments made by visiting teachers throughout this website and we are constantly updating, so that you can see more than 300 different quotes from schools who have visited one of our centres within the last 12 months.

Don’t just take our word for it!
Click here to see what they have to say about Robinwood!
Gold Investors In Customers Accreditation

In June 2017 we were assessed for the Investors in Customers award, based on feedback from schools who attended Robinwood in the previous 12 months. We achieved a Gold rating and the highest score ever for a first time assessment.

The most highly recommended company ever assessed

As part of the assessment process our net promoter score was assessed. This is an internationally recognised measure of how much a company is recommended by its customers and was independently assessed for Robinwood at 91%*, making Robinwood the most highly recommended company ever to undergo Investors in Customers assessment.

Thank you to everyone who has recommended us to others, helping us to grow and also to improve through the feedback that you provide.

* The net promoter score is based on responses on a scale of 0 (extremely unlikely) to 10 (extremely likely) to the question ‘How likely are you to recommend the company to others’. Scores of 9 or 10 are counted as ‘promoters’, scores of 7 or 8 are counted as ‘passive’ and scores of 0 to 6 are counted as ‘detractors’. The net promoter score is the percentage of promoters less the percentage of detractors. Robinwood’s net promoter score was based on 385 responses (which could be given anonymously) within investors in customers assessment.

What Schools say about trips to Robinwood

We really appreciate all the recommendations we get from schools who have visited Robinwood and the number of schools who come for the first time as a result of recommendations from friends and colleagues. We are constantly updating the comments from schools who have recently attended a Robinwood Course. The schools that attend come from areas of the Midlands, throughout the North of England and up into Scotland.

"Yet another absolutely fantastic three days, totally hits the mark of giving our Year 6 children the confidence and team work skills needed for them to take on the coming year ahead. A real life-skill learnt. Cannot imagine not coming for years to come. Both the children and staff don't ever want to come home yet! However they are always tired from doing so many fantastic activities. Overall Safety - One of your main strengths. We have been coming for a few years now and each Party Leader always comes back to school saying that they had total confidence in how safe the children were at all times. As usual the Head Office staff could not do enough for us, we would not be able to manage all the different scenarios that seem to crop up without their help. Many thanks."

William Cassidi C of E Primary School, Stillington