We really appreciate all the recommendations we get from schools who have visited Robinwood and the number of schools who come for the first time as a result of recommendations from friends and colleagues.
Don’t just take our word for it!
Click here to see what they have to say about Robinwood!
Gold Investors In Customers Accreditation
In June 2017 we were assessed for the Investors in Customers award, based on feedback from schools who attended Robinwood in the previous 12 months. We achieved a Gold rating and the highest score ever for a first time assessment.
The most highly recommended company ever assessed
As part of the assessment process our net promoter score was assessed. This is an internationally recognised measure of how much a company is recommended by its customers and was independently assessed for Robinwood at 91%*, making Robinwood the most highly recommended company ever to undergo Investors in Customers assessment.
Thank you to everyone who has recommended us to others, helping us to grow and also to improve through the feedback that you provide.
* The net promoter score is based on responses on a scale of 0 (extremely unlikely) to 10 (extremely likely) to the question ‘How likely are you to recommend the company to others’. Scores of 9 or 10 are counted as ‘promoters’, scores of 7 or 8 are counted as ‘passive’ and scores of 0 to 6 are counted as ‘detractors’. The net promoter score is the percentage of promoters less the percentage of detractors. Robinwood’s net promoter score was based on 385 responses (which could be given anonymously) within investors in customers assessment.
What Schools say about trips to Robinwood
We really appreciate all the recommendations we get from schools who have visited Robinwood and the number of schools who come for the first time as a result of recommendations from friends and colleagues. We are constantly updating the comments from schools who have recently attended a Robinwood Course. The schools that attend come from areas of the Midlands, throughout the North of England and up into Scotland.
"We found the experience for both staff and children amazing. The staff were encouraging of the children and pushed them to achieve the very best that they could. All staff members were safety concious and explained the activity well and adapted their approach to suit the needs to the SEND children. School staff were afforded the opportunity to relax on an evening and were kept well informed of what the children were 'getting up to'. The routines were well established and promoted independence for the children."Barnard Grove Primary School, Hartlepool