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7. Highly Recommended – through word of mouth

We really appreciate all the recommendations we get from schools who have visited Robinwood and the number of schools who come for the first time as a result of recommendations from friends and colleagues.

We have included a selection of the comments made by visiting teachers throughout this website and we are constantly updating, so that you can see more than 300 different quotes from schools who have visited one of our centres within the last 12 months.

Don’t just take our word for it!
Click here to see what they have to say about Robinwood!
Gold Investors In Customers Accreditation

In June 2017 we were assessed for the Investors in Customers award, based on feedback from schools who attended Robinwood in the previous 12 months. We achieved a Gold rating and the highest score ever for a first time assessment.

The most highly recommended company ever assessed

As part of the assessment process our net promoter score was assessed. This is an internationally recognised measure of how much a company is recommended by its customers and was independently assessed for Robinwood at 91%*, making Robinwood the most highly recommended company ever to undergo Investors in Customers assessment.

Thank you to everyone who has recommended us to others, helping us to grow and also to improve through the feedback that you provide.

* The net promoter score is based on responses on a scale of 0 (extremely unlikely) to 10 (extremely likely) to the question ‘How likely are you to recommend the company to others’. Scores of 9 or 10 are counted as ‘promoters’, scores of 7 or 8 are counted as ‘passive’ and scores of 0 to 6 are counted as ‘detractors’. The net promoter score is the percentage of promoters less the percentage of detractors. Robinwood’s net promoter score was based on 385 responses (which could be given anonymously) within investors in customers assessment.

What Schools say about trips to Robinwood

We really appreciate all the recommendations we get from schools who have visited Robinwood and the number of schools who come for the first time as a result of recommendations from friends and colleagues. We are constantly updating the comments from schools who have recently attended a Robinwood Course. The schools that attend come from areas of the Midlands, throughout the North of England and up into Scotland.

"It's run like an incredibly well oiled machine. Everyone knows exactly where they need to be at all times and the smooth transitions between each activity is seamless. This ensures that no time is wasted and the children are on the go at all times. It's brilliant! On the face of it, the price can be quite daunting for parents. However when you break down each activity and the time that the children spend actively involved in everything, it is incredible value and well worth the price. The quality of everything from the amount of instructors, to the quality of the food, it is a fantastic price. Safety is paramount! The knowledge of the instructors and the safety protocols that are in place mean that as a group leader, you have no concerns about how safe the children are and it means that the school staff can enjoy themselves knowing full well that their children are in safe hands. Overnight Supervision - The way this is done is great. Everyone is up promptly and ready for the day. Also during the night, if there are any issues we are told right away and given a little report in the morning too. After speaking with staff and children, I can safely say that everyone had an incredible time. For the children especially; making lasting memories and pushing themselves to try new things and challenge themselves. All of the children have been telling their parents and friends about all the activities they got to do and just seeing their smiles shows how much they enjoyed it."

St Thomas' Cof E Primary School, Blackburn