7. Highly Recommended – through word of mouth

We really appreciate all the recommendations we get from schools who have visited Robinwood and the number of schools who come for the first time as a result of recommendations from friends and colleagues.

We have included a selection of the comments made by visiting teachers throughout this website and we are constantly updating, so that you can see more than 300 different quotes from schools who have visited one of our centres within the last 12 months.

Don’t just take our word for it!
Click here to see what they have to say about Robinwood!
Gold Investors In Customers Accreditation

In June 2017 we were assessed for the Investors in Customers award, based on feedback from schools who attended Robinwood in the previous 12 months. We achieved a Gold rating and the highest score ever for a first time assessment.

The most highly recommended company ever assessed

As part of the assessment process our net promoter score was assessed. This is an internationally recognised measure of how much a company is recommended by its customers and was independently assessed for Robinwood at 91%*, making Robinwood the most highly recommended company ever to undergo Investors in Customers assessment.

Thank you to everyone who has recommended us to others, helping us to grow and also to improve through the feedback that you provide.

* The net promoter score is based on responses on a scale of 0 (extremely unlikely) to 10 (extremely likely) to the question ‘How likely are you to recommend the company to others’. Scores of 9 or 10 are counted as ‘promoters’, scores of 7 or 8 are counted as ‘passive’ and scores of 0 to 6 are counted as ‘detractors’. The net promoter score is the percentage of promoters less the percentage of detractors. Robinwood’s net promoter score was based on 385 responses (which could be given anonymously) within investors in customers assessment.

What Schools say about trips to Robinwood

We really appreciate all the recommendations we get from schools who have visited Robinwood and the number of schools who come for the first time as a result of recommendations from friends and colleagues. We are constantly updating the comments from schools who have recently attended a Robinwood Course. The schools that attend come from areas of the Midlands, throughout the North of England and up into Scotland.

"Robinwood is an opportunity/experience that should not be missed. It's the highlight of the year for the vast majority of our children. To experience an amazing residential is something that benefits our children immensely. We always find that the staff at Robinwood make this experience the best it can be. They really do make the difference - they go above and beyond for every child and every adult ! The children always have an amazing time and it continues to be probably one of their greatest memories of primary school. To quote the children: Question - 'How much did you enjoy Robinwood - marks out of 10 ?' Answer - '100/10' That says it all ! Thank you !"

Brighton Avenue Primary School, Gateshead