Career Progression
Course Leaders
At Robinwood we promote from within and we hope that many staff who join as group leaders, will be keen to progress to more senior positions. You will have every opportunity to show our management team the qualities you have to offer and course leader positions become available 3 times a year, at the start of each season.
All course leaders take charge of Robinwood courses on a day to day basis. They are responsible for liaison with the teachers the teachers that accompany a school group and take charge of the arrival and departure of school groups. They can also take on special areas of responsibility subject to individual strengths and interests.
TopAssistant Managers
Assistant managers are typically line manager for a group of up to 10 group leaders and course leaders. The training and development of staff within their line management team is a key responsibility of assistant managers.
Additional responsibilities also include delivering staff training, doing staff activity session assessments and a variety of development work during the closed season.
Centre Manager and Deputy Centre Manager
Centre Manager and Deputy Manager take overall charge of the activity centre.
Senior potential?
We have a policy of promotion from within for all senior positions at Robinwood. We run training programmes for each of the positions detailed carefully designed to assist people in making the transition and to perform to the best of their ability.
We are clear about the qualities that we look for in our senior staff. Briefly stated we are in particular looking for people who are:
- Outstanding in the eyes of our customers, as measured particularly by scores and comments on customer report forms.
- Motivated to work hard and effectively, with the drive and commitment to produce results and make Robinwood better.
- Respected by other staff and set a good example.
- Excellent communicators.
- Team and company players.
- Aware of and respond to the overall picture, not just the immediate challenges.
- Morale boosters who can keep staff happy and help everyone to enjoy their job.
- There are good opportunities for advancement for people able who show these qualities.
Returning to Robinwood after gaining further experience elsewhere
Our policy of promotion from within does also include the opportunity for staff who have worked with us before to return to work with Robinwood at a more senior level. We recognise the benefit of people gaining relevant additional experience and therefore particularly welcome new applications from those who have worked successfully with us before.
Staff were helpful, approachable, friendly, had lovely manner with the children, were easy to get on with and ensured all had a safe and enjoyable time.
Newton Hill Juniors, Newton Hill
